stanbic ibtc customer care

Stanbic IBTC Bank Nigeria Customer Care Number, Email, & Office

Here is a post on how to contact Stanbic IBTC Bank customer care representative in Nigeria. There are many options you can select from – phone number, email, Facebook, Twitter, etc

Whether you are using a Stanbic IBTC Bank savings, current, or business account, a time will always come when you will need to get in touch with the representative of the bank. Trust me, you do not want to go to the bank especially if the issues or complaints can be resolved online.

Besides, if you need to make enquiries about products and services, you can also do that online or over the phone instead of wasting time and energy.

How many times have you visited the bank during the busy hours of the day and meet low attendance? The chance is small, this is one of the reasons why you should know some of the best ways to talk or chat with Stanbic IBTC Bank Nigeria Customer Care.

Below are the suggested methods people use to contact Stanbic IBTC:


Let us be honest, the best way to reach out to brands or companies is by calling their helpline but unfortunately, we may have enough Airtime to cater for the phone calls.

Contacting Stanbic IBTC Customer Care by calling their phone number or line ensures instant response. Finally, you can cut out the whole waiting period common with most methods used to initiate contact.

Related:  Micromoney loan app - a quick way to meet your urgent needs

Once you are connected, you can make your enquiries, complaints, or feedback to the agent in charge. The downside is that customers are charged when they call Stanbic IBTC Bank Customer Care. Depending on your current tariff plan, a 200 airtime balance should be more than enough to take care of the calls.

Whether you are in Nigeria or calling from Abroad, Stanbic IBTC Bank Customer Care phone number is +234 0700 909 909 909. They can be reached at any time and any day.


Another way retail and corporate account holders can contact the customer care units of Stanbic IBTC Bank is via their official email address.

Despite not being a way to achieve seamless real live conversation, it also has its advantages. Customers will be able to attach files and documents with the messages, which will help the customer care reps understand how best to help them.

For instance, there are some complaints or enquiries that will need to be accompanied by documents or screengrabs since customers may not be familiar with such issues or how best to describe it. With an email, you can elaborate more by using graphics.

For any requests, enquiries, or complaints, send an email to Stanbic IBTC Bank email at

If the issue has to do with frauds, the email should be sent to their fraud unit at For private banking, email


Social media platforms are among the best things brought about by technology and innovation. Communication is now much easier and cheaper.

Related:  Sterling Bank Nigeria Internet & Online Banking Registration ~ Onepay Login

In this space, we would be concentrating on the best possible ways to contact Stanbic IBTC Bank via social media platforms.

Stanbic IBTC Bank Facebook Page

Facebook has been the most successful social media app in the world. It can be used to interact with friends and family and also for business purposes.

Companies and businesses have now taken advantage of the opportunities provided by the platform. It is now used to advertise and also serves as a customer care center for both retail and corporate customers.

Customers can get in touch with the team any time and any day by replying to posts or forward messages to their inbox.

Some telecoms also allow customers to browse Facebook without data. You may not understand the importance until you need to contact Stanbic ibtc bank on the days you have no airtime or data.

It has its drawback though. Customers will need to wait for some hours before getting a reply. Therefore, if you want your queries or complaints to get a quick response, this is no place for such.

Stanbic IBTC Bank Facebook Group Page is

Stanbic IBTC Bank Whatsapp Number

Another way brands can get in touch with Customer Care Representatives at Stanbic IBTC is through WhatsApp. Over 80% of smartphone users have downloaded and installed the app on their phones, it is ideal if every brand and business has a WhatsApp space.

Unfortunately, Stanbic IBTC Bank does not have a Whatsapp Number.

Stanbic IBTC Bank Twitter Page

Twitter is another platform to reach out to Stanbic IBTC Customer Care Rep. The platform is known for the latest stories and news from around the world.

Related:  How to manage financial resources

It is also a place where you can sell almost anything and interact with people from any region. On the plus side, this has helped businesses increase their revenue.

Your bank is also on Twitter to give you updates concerning their products and services. They can also be contacted for any complaints or enquiries.

Twitter has always been my favourite because response is faster than most text-based platforms. Nevertheless, when using the platform, avoid sharing sensitive information on the timeline.

Meanwhile, the bank will never ask for information that may put your account at risk. If you must share some sensitive info, you should do that in the Direct Message (DM).

Stanbic IBTC Bank Nigeria Twitter Handle is @StanbicIBTC.


Online live chat is almost as good as calling the customer care phone line. As great as it is, Stanbic IBTC BANK does not have the online live chat feature.

The closest to it is to use Facebook messenger to chat. With Facebook, you are likely to get almost the same experience provided the customer care representative is online.


Maybe you have made a complaint or still have some pending unresolved matters with any of the units, you can take it up with Stanbic IBTC head office.

The head office is known to handle issues or complaints that have been unresolved for about 90 days.


Walter Carrington Cres,
Victoria Island,
Lagos, Nigeria.

Read also

  1. Stanbic ibtc recharge code: buy airtime online.
  2. How to check stanbic ibtc account number.
  3. Stanbic ibtc transfer code – send money to any account from your phone.
  4. Stanbic ibtc ussd service for quick banking transactions.
  5. How to sign up & login to stanbic ibtc internet banking.
  6. How to check stanbic ibtc account balance.
  7. How to open a stanbic ibtc savings account online in Nigeria.
  8. What you should know before opening a domiciliary account in Nigeria.


  1. Wilson Efuruagbedia November 13, 2021
    • Admin November 14, 2021

Leave a Reply


You cannot copy content of this page