jaiz bank customer care

Jaiz Bank Customer Care Phone Number, Email, Whatsapp & Live Chat

Today, we will be showing you the many ways you can contact Jaiz Bank Customer Care and avoid going to the bank.

Jaiz bank is one of the fastest-growing banks in Nigeria. With the increase in their customer base, one has to find a better way to sort out issues, complaints, or get information about their products and services.

If you have visited the banks recently, you will notice that the queue is enough to ruin a perfect plan of the day. There are alternatives though.

Every bank now has online channels where you can air complaints or even get feedback, which of course will save you a lot of time and resources.

In this piece, we will be showing you the best ways to speak or chat with Jaiz bank customer care from your office or the comfort of your home.

Finding the best ways to do things is how to stay productive and this is why you should at least know some of the ways to quickly get in touch with your bank.

Below are how to contact Jaiz bank customer care.


The best way you can get a quick or instant response from the bank is by calling the Jaiz bank customer care phone line.

The bank phone line is available 24/7, and also during the weekends. This service works the same as GSM customer care number. When you call, you will need to wait for about 2 to 4 minutes depending on the number of customers before you, before finally getting a chance to speak to jaiz customer care.

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Do note that you will pay for every second after you have been connected. If you do not mind, then you can be assured that your complaints or enquiries will get the utmost attention.

Therefore, if you have a savings account with the bank, current or business account, call +234 708 063 5500, +234 708 063 5555 to speak with the Jaiz Bank Customer Care over the Phone.


Another way you can reach out to any bank is by using the social media platform. Fortunately, jaiz bank like every other bank in Nigeria also has an online presence.

Facebook, Twitter, and WhatsApp are the best ways to contact Jaiz bank customer service agents via social media. Since they are also the most used, we would show you the links to connect to them.

Via Facebook

Facebook has the most users in the world. Ask anyone the first thing they did when they got their first Internet-enabled device, you will be surprised that most of them would say they installed ‘Facebook’.

Jaiz bank is also on Facebook, it is a platform where they advertise products and services and also give support to both existing and potential customers. As a customer with the bank, you just facebook away from the bank.

Facebook may not be a great option for you because of its slow response. Customers will need to wait for about 2 to 6 hours before getting replies. However, if you want to contact Jaiz bank customer care without spending airtime or data, then Facebook is a great option.

9mobile, Airtel, and MTN now offer free Facebook, it could save you on days you do not have credit or data and you need to get in touch with the Jaiz Bank customer care representative by any means.

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The question is how do I contact customer care via Facebook? All you need is their Facebook link. Click www.facebook.com/JaizBankPlc to get to their official Jaiz bank Facebook group page.

Via Jaiz Bank Twitter

Twitter is a wonderful social media platform to be on if you are the type that loves to interact. Also, it is a platform where you can get all events as they unfold. Therefore, you can expect banks to take advantage of such.

Every company will love to maintain a good understanding with her customers, and Twitter is one of the best places to do it. To accomplish that effectively, Jaiz bank always ensures that customers’ complaints and enquiries get the utmost attention.

Send your feedback, complaints, and enquiries to the Jaiz Bank Customer Care via their Twitter handle @JaizBankNG. You can send a tweet or direct message.

When sending a message via tweet, never reveal sensitive information to avoid your account from being accessed by a third party or unscrupulous individuals.

Jaiz Bank Whatsapp Number

Everyone knows that WhatsApp is a great instant messaging platform to use. However, at this moment, Jaiz Bank does not have a WhatsApp number.

Alternatively, customers can use the online live chat to make their complaints or issues known to Jaiz bank customer care.


If I am not using Twitter, another way I get in touch with customer care of any company or business is through their email address.

Customers using email to reach out to Jaiz bank customer care would benefit massively from the flexibility offered by it. One can choose to attach documents or files that will help the customer care to help as they ought to. For instance, not every issue can be explained better without illustrating.

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When using this platform, understand that it may take a while to get a response. Jaiz bank customer care email address is customercare@jaizbankplc.com and it can be sent any time of the day.


The online live chat is one of the quickest ways to reach out to Jaiz bank customer care and it is available any time and any day.

To use this feature, you must stay connected to the internet after connecting. Any disconnection means you will have to connect back and start over again. For a better signal, use a 3G or 4G connection.

The jaiz bank live chat feature is also as cool as calling customer care as it allows you to talk with a real agent quickly. To use Jaiz bank online live chat, visit the bank contact page and click ‘online chat‘.

Alternatively, customers can access jaiz bank online chat by clicking onlineservices.jaizbankplc.com/CIC_Chat.


If you have an issue that is yet to be resolved, you can contact Jaiz bank corporate head office for prompt resolution.

The head office is more like a centre where aggrieved customers of the bank could get a lasting solution, which could also lead to continued banks and customer relationships. However, the other units of the bank will do all they can to ensure that you get all support.

Jaiz Bank’s Head office Address

No. 73 Ralph Shodeinde Street,
Central Business District,
P.M.B. 31 Garki,
Abuja, Nigeria.

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  1. ADETOLA ABASS OLOYEDE January 21, 2021
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  3. Hashim yau Hussain July 29, 2022
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